Agency Portal
Helpful Tools & Resources for Partner Agencies
Our mission is simple and direct: “To help the hungry in Maui County by collecting and distributing food through community partnerships.”
More than 130 partner agencies from faith-based and community service organizations have full access to all the resources at the Maui Food Bank. These agencies provide direct service to the needy by distributing food through pantries, serving meals at soup kitchens, shelters, homeless drop-in centers and mobile outreach programs.
Become a Partner Agency
To become a member agency you must be a 501(c)(3) organization and the scope of the organization or church mission must include a reference to helping the needy.
If your nonprofit organization is interested in becoming a Partner Agency of the Maui Food Bank, please contact Charity “Tita” Hartman, Agency Director, at [email protected].
COVID-19 Resources
Helpful Resource Links
- Maui Nui Strong: COVID-19 Resources & Information
- Daily Wellness Check & Return to School/Work Criteria
- Home Isolation and Quarantine Guidance for K-12 Schools
- COVID-19 Home Test Kit Guidelines
- East Maui COVID-19 Support Services
- Vaccine Help for Homebound Kupuna
- Process to Request a Replacement Vaccination Card
Mandatory Training Materials
Civil Rights Training
Safe Food Handlers Certification Training
- ANSI-Accredited Food Handlers Certification Program — Online Courses
- ANSI-Accredited Food Handlers Certification Program — Courses Available in Multiple Languages
- Hawaii State Department of Health Food Safety Program
- Food Recall Notices
Reporting & Monitoring
Reporting & Monitoring Forms

TEFAP & CSFP Resources
The Emergency Food Assistance Program (TEFAP)
- TEFAP Agency Agreement
- TEFAP Guide Video
- TEFAP Self-Declaration of Need / Proxy Form
- TEFAP Income Eligibility
- TEFAP Distribution Form
- USDA “And Justice for All” Poster — Contact the agency department for posters
- USDA Non-Discrimination Statement (Multi-Languages)
- TEFAP Written Notice of Beneficiary Rights (Required For All Religious Organizations Only)
- TEFAP Food Storage Requirements
- TEFAP Inventory Log (PDF)
- TEFAP Inventory Log (Excel spreadsheet)
- TEFAP Commodity Loss Report
- Limited English Proficiency
- Temperature Log
Commodity Supplemental Food Program (CSFP)
Additional Resources
Maui Food Bank Holidays & Closures
Food Safety Education
- Food Handling Basics
Safe steps in food handling, cooking and storing are essential to prevent foodborne illness. Learn more about it from this USDA publication. - Food Product Dating
Do product dates determine food safety or quality? Learn more about it from this USDA publication. - Food Eat By Date
Eat By Date — How Long Does Food Really Last? - FoodSafety.Gov
Your source for federal food safety information. - Food Safety Videos for Meal Programs
This playlist consists of videos related to food safety while in the kitchen, including topics on hygiene, cross contamination, temperature, and sanitization. - Food Safety Videos for Food Pantries
This playlist of various videos cover topics related to food pantries such as food hazards, contamination, bacteria, safe food sources, and responding to recalls. - Fight Bac! Food Safety Education
Explore trainings, resources, and downloadable content to support consumers in preventing food poisoning. - The Federal Bill Emerson Good Samaritan Food Donation Act
This act protects donors and donees (Maui Food Bank and its Partner Agencies) from civil and criminal liability should the product donated in good faith later cause harm to the needy recipient. - Shelf-Stable Food Guidelines
Shelf-life guidelines for shelf-stable foods. - The Food Keeper
Consumer Guide to Food Quality and Safe Handling.
Health & Wellness
- Choose My Plate – USDA Nutrition and Healthy Eating Resources
MyPlate illustrates the five food groups that are the building blocks for a healthy diet. Before you eat, think about what goes on your plate, in your cup, or in your bowl. - Nutrition Policy Toolkit
Do you believe that every person has the right to access healthy food? A healthy food supply decreases chronic diseases, increases productivity in the classroom and workplace, and increases health and wellness among those in need in our communities. Please use this toolkit as a starting point to implement a nutrition policy within your organization. - SWAP – Supporting Wellness at Pantries
SWAP is a nutrition ranking system designed to promote healthy food choices at pantries to support the wellbeing of each client. Many of the families served at food pantries have a household member who struggles with chronic diseases. High-blood pressure, type 2 diabetes, heart disease, and obesity can be treated and reversed through proper nutrition and health. - Recipe Sheets
Check out a variety of recipe cards and nutrition information sheets! - Client Choice Pantry Handbook
What is a Client Choice Pantry? A Client Choice Pantry allows clients to select their own food instead of receiving a prepacked or standard box of groceries. With this method, clients do not have to take items they already have, do not like, or cannot eat for health or personal reasons. The goal of this Client Choice Food Pantry Handbook is to provide food pantries with resources and assistance to operate as a client choice pantry.
Benefits & Assistance
- Hawaii Women, Infants and Children (WIC) Program
The Special Supplemental Nutrition Program for Women, Infants and Children (WIC), is a federally funded program which provides Hawaii residents with nourishing supplemental foods, nutrition education, breastfeeding promotion and health and social service referrals. The participants of WIC are either pregnant, breastfeeding, or postpartum women, and infants and children under age five who meet income guidelines and have a medical or nutritional risk. - Aloha United Way 211 Service Database
To find or give help, dial 2-1-1 or 1-877-275-6569. All calls are free, available 24 hours a day, and confidential. 211 connects you to 4,000 community services across the State of Hawaii. With one phone call, an information and referral specialists can direct you to help finding food, shelter, drug treatment, childcare, job training and much more. - Hawaii Supplemental Nutrition Assistance Program (SNAP) Information
The Supplemental Nutrition Assistance Program (SNAP) is a federal program funded through the U.S. Department of Agriculture (USDA) and administered at the federal level through its Food and Nutrition Service (FNS). The SNAP program provides crucial food and nutritional support to qualifying low-income and needy households, and those making the transition from welfare to self-sufficiency. Please call (808) 201-3937 ext. 14, to see if you could be eligible for SNAP. - DA BUX: Double Up Food Bucks!
Get a 50% discount on qualifying Hawai’i grown fruits and veggies when you pay with SNAP-EBT at any of the participating Maui DA BUX food retailers. Bring home more local fruits and veggies!
Emergency Preparedness & Response
- Maui Ready! Emergency Preparedness for Residents and Visitors
Be prepared for anything! This website is here to help the people of Maui County—residents and visitors—stay safe and informed. We put tools in your hands to help you prepare for emergencies. - Flood Hazard Assessment Tool
- Are You Located in a Tsunami Evacuation Zone?
- American Red Cross Ready Rating Assessment
The American Red Cross Ready Rating program is a free, self-guided program designed to help businesses, organizations and schools become better prepared for emergencies. - Maui County Emergency Alert System: Maka’ala!
Receive alerts about emergencies and other important community news by signing up for Maui County Emergency Alert Program. - Join CERT (Community Emergency Response Team)
The CERT Program educates people about disaster preparedness for hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations. Trained CERT members can assist others in their neighborhood or workplace following an event when professional responders are not immediately available to help. CERT members are also encouraged to support emergency response agencies by taking a more active role in emergency preparedness projects in their community.