Policies

The Maui Food Bank is committed to taking all reasonable steps to ensure that information provided to us is handled in a safe and secure manner. We value your support and are committed to protecting your privacy.

What information is collected online and how do we use it?
When you visit our website, we collect basic non-identifying information. This includes total number of visitors, pages viewed and other non-identifying information. We use this collective information to improve our website and to make your experience on our website as smooth as possible.

Donations made online to us are processed through a secure network connection. When you make a donation online, we ask for your name, address, daytime phone, e-mail address, fax number and credit card information. This information is conveyed to the Maui Food Bank by email from the secure page. We use your credit card number and address to process your donation(s) and to verify credit card data. We use your mailing address to send you tax-deductible receipts. Your phone number is used to contact you if we need to verify your donation information. We use return e-mail addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Your phone number is not used for telephone solicitation.

If you’re not completely comfortable submitting your credit card information online, please call our office at (808) 243-9500 or e-mail info@mauifoodbank.org and we will be happy to help you in any way we can.

Address for mailing a donation to the Maui Food Bank
Maui Food Bank
760 Kolu St.
Wailuku, HI 96793

Does the Maui Food Bank Share Donor Information with Other Organizations?
We do not share any donor information with other organizations. Your name and contact information is confidentially added to our mailing list, and if at any time you wish to have your name removed from our mailing list, please contact the Development Department at (808) 243-9500 or e-mail info@mauifoodbank.org and we will honor your request.

The Maui Food Bank does not share your personal information with any third party. It is our policy not to sell, trade, or rent your personal information to anyone. The Maui Food Bank does not share your information with telemarketing centers and we do not use telemarketing for the solicitation of donations.

How does the Maui Food bank process credit card donations?
The Maui Food Bank uses a credit card terminal to process credit card transactions. Credit card information is obtained by magnetically swiping or manually entering the credit card number. We handle your donation with care. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not knowingly collect any personal information from a child without consent from the child’s parent(s).

How to contact the Maui Food Bank regarding your information
Please call (808) 243-9500 or e-mail info@mauifoodbank.org with any other questions or concerns.

Can you make an anonymous donation?
Yes. You can send anonymous donations simply by sending a money order to us at the address above. If you do not give your name and address we will be unable to send you a tax-deductible receipt. You may also send us a check or credit card info and request your name be anonymous and not published. We will not add you to our mailing list or ask for further donations.

Privacy of children
The Maui Food Bank does not knowingly gather any personal identifiable information from children under the age of 13. The Maui Food Bank has no interest in collecting information from children under the age of 13.

Modification of Privacy Policy
The Maui Food Bank may change this Privacy Policy at any time by posting the changed or amended Privacy Policy on this website. Your continued viewing of / or use of this website following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.

Nondiscrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: How to File a Complaint, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

(1)       mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;

(2)       fax: (202) 690-7442; or

(3)       email: program.intake@usda.gov.

This institution is an equal opportunity provider.